FAQ

Pre-sale questions

Courageous Kids familiarises children with a multitude of social situations through personalised stories. There is a whole library covering topics from starting preschool to going to a party to going to the dentist.

You will enter your child’s name and choose illustrated avatars to represent your child and their key grown-ups (parents, teachers, doctors etc). This will uniquely personalise each page of your story.

For further customisation, you can upload your own photographs to replace our illustrations.

The app also contains a Visual Planner (so your child can see what comes next) and games to teach “social rules” in different contexts.

Social Stories are personalized and interactive narratives designed to help children understand social situations, develop social skills, and navigate challenging emotions. By using Social Stories from the Courageous Kids App, your child can:

Improve social understanding: The app’s engaging stories can help your child comprehend social cues, appropriate behavior, and interactions with others, making social situations less overwhelming.

Enhance communication skills: Through interactive storytelling, the app encourages your child to express themselves and communicate their feelings effectively.

Build empathy and compassion: Social Stories often present situations from different perspectives, fostering empathy and understanding towards others’ feelings and experiences.

Visual Plans are structured and easy-to-follow visual aids that help children manage daily routines and tasks effectively. With the Courageous Kids App’s Visual Plans, your child can:

Improve organization and time management: Visual Plans present tasks step-by-step, assisting your child in organizing their day and managing their time efficiently.

Reduce anxiety and meltdowns: By providing clear instructions and expectations, Visual Plans can reduce anxiety and prevent potential meltdowns, as children know what to expect throughout their day.

Foster independence and responsibility: The app’s Visual Plans encourage your child to take ownership of their daily activities, leading to increased independence and a sense of accomplishment.

Absolutely! The Courageous Kids App is intentionally designed to be inclusive and supportive of children with special needs or learning challenges. The Social Stories and Visual Plans can be personalized to cater to your child’s specific requirements and provide additional support in their development and daily activities.
Absolutely! The safety of your child is our top priority. Courageous Kids App is designed with age-appropriate content and adheres to strict privacy and security standards. We do not collect any personal information from children without parental consent, and all activities within the app are carefully curated to ensure a safe and child-friendly experience.
Of course! We offer a free trial period for new users, during which you can explore a selection of activities and content within the app. This allows you to get a feel for the app and its features before committing to a subscription.

The monthly price is $3.00 AUD (?). We offer different subscription options, including monthly and annual plans, to suit your preferences and budget. Keep in mind that subscribing to the app grants unlimited access to all activities and updates.

If you wish to cancel your subscription, you can do so by accessing the account settings within the app or by contacting our support team directly. Please note that cancellation policies may vary depending on the subscription plan you have chosen.
If you have any additional questions or need further assistance, our support team is ready to help! You can reach us by visiting the “Contact” page on our website or by emailing us at [support email]. We strive to respond to all inquiries as quickly as possible.

After sale questions

The app is set to work in landscape mode only. This is because the stories and games need to fit the text on one side and the illustrations/ photos on the other, just like a regular book.
Go to ‘Stories’ then click on the ‘Create new story’ button. Select the story you want, and you can get started.

No, the stories you create are only saved on the device used. This means that no one can steal your data or images as there is no central server.

We suggest using a tablet to create all stories as they are easier to read and look better on a larger screen.

Your purchased stories are available on all your devices linked to that App Store – ie iphone and iPad or across android devices. If you have a different device on you, you will need to create the story again.

When you first download the app you will be asked to create a profile for one child and two adults.

To add additional children or adults:

Go to Stories, then tap ‘Profiles’ in the right in the top banner.
In the Profiles section, click on the ‘Create new profile’ button to add additional children or adults.

To view and edit the ‘Profiles” you have created:

Go to Stories, then tap ‘Profiles’ in the right in the top banner.
You will then see a list of your ‘profile’ children and adults
Touch the name or avatar of the profile character and you will be taken to the ‘Edit Profile’ page where you can edit the profile type (adult or child), gender, Name and (for children only) date of birth as well as their avatar illustriation.