FAQs

Our Vision is that no child is left without the emotional support they need.

Frequently Asked Questions

Can I get the App in portrait mode?

The app is set to work in landscape mode only. This is because the stories and games need to fit the text on one side and the illustrations/ photos on the other, just like a regular book.

How do I customise a story?

Go to ‘Stories’ then click on the ‘Create new story’ button. Select the story you want, and you can get started.

Will my stories sync across devices?

No, the stories you create are only saved on the device used. This means that no one can steal your data or images as there is no central server.

We suggest using a tablet to create all stories as they are easier to read and look better on a larger screen.

Your purchased stories are available on all your devices linked to that App Store – ie iphone and iPad or across android devices. If you have a different device on you, you will need to create the story again.

How do I add additional children?

When you first download the app you will be asked to create a profile for one child and two adults.

To add additional children or adults:

Go to Stories, then tap ‘Profiles’ in the right in the top banner.
In the Profiles section, click on the ‘Create new profile’ button to add additional children or adults.

How do I change or edit a child or adult “character” I have created?

To view and edit the ‘Profiles” you have created:

Go to Stories, then tap ‘Profiles’ in the right in the top banner.
You will then see a list of your ‘profile’ children and adults
Touch the name or avatar of the profile character and you will be taken to the ‘Edit Profile’ page where you can edit the profile type (adult or child), gender, Name and (for children only) date of birth as well as their avatar illustriation.